Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit the website, register, or complete a purchase. By using the website, you agree to the practices described below.
1Scope & Compliance
1.1The website owner is committed to protecting users' privacy in accordance with the privacy laws of the State of Israel and the European Union General Data Protection Regulation (GDPR).
1.2This policy applies to all visitors, registered users, and purchasers of the website.
1.3The website owner may update this policy at any time. Material changes will be published by email or on the website, and continued use after an update constitutes acceptance of the updated policy.
2Information We Collect
2.1Account & purchase details: name, email address, phone number (when provided), and payment information processed by the payment processor.
2.2Usage data: pages visited, time spent on the website, device type, browser, IP address, and similar technical information collected automatically.
2.3Cookies and similar technologies, as described in Section 6 below.
2.4Communications you send us (support requests, cancellation requests, feedback).
3How We Use Your Information
3.1Providing the service, delivering course access, and managing your account.
3.2Processing purchases, refunds, and customer support requests.
3.3Improving the website, the user experience, and the course content.
3.4Sending service-related communications, updates, and (with your consent) marketing material.
3.5Complying with legal and regulatory obligations.
4Sharing of Information
4.1Personal information will not be transferred to third parties without the user's consent, except where required by law or by an authorized demand from a competent authority.
4.2Service providers (such as payment processors, email service providers, hosting providers, and analytics platforms) may receive information solely to the extent necessary to provide their services, under contractual confidentiality obligations.
4.3Credit card details are processed and stored solely by the payment processor and are not stored on the website owner's servers.
5Data Storage & Security
5.1All data is stored securely, using reasonable technological and organizational protection measures appropriate to the sensitivity of the data.
5.2Personal data is retained only as long as needed for the purposes described in this policy, or as required by law for accounting, tax, or legal reasons.
5.3While we apply industry-standard safeguards, no system is fully immune to breaches. In the event of a security incident affecting your data, we will notify you in accordance with applicable law.
6Cookies & Tracking
6.1The website uses cookies and similar technologies to operate essential features, analyze traffic, and (with your consent) personalize content and run remarketing.
6.2You may review and reset your cookie choices at any time using the link below or the cookie banner.
6.3You can also control cookies through your browser settings; disabling some cookies may affect parts of the website's functionality.
7Your Rights
7.1You may request access to the personal information we hold about you, correction of inaccurate information, deletion of your information, or restriction of processing, subject to applicable law.
7.2You may opt out of marketing communications at any time by following the unsubscribe link in any marketing email, or by contacting us directly.
7.3If you believe your privacy rights have been violated, you may contact us first to resolve the issue; you also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
8International Transfers
8.1Where information is transferred outside your country of residence, we apply appropriate safeguards consistent with the requirements of applicable law (such as standard contractual clauses for EU data subjects).
9Contact
For privacy questions, requests, or to exercise your rights:
- Email: ofc@shneor-arch.com
- Phone: +972-56-550-3770
10Cookie Preferences
You may review and reset your analytics cookie choices at any time. A reset will clear your saved preferences and display the consent banner again on your next visit.
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